Family Practice

IMPORTANT INFORMATION FOR PATIENTS :

– Please note that ALL FAMILY DOCTORS IN ONTARIO are currently experiencing a severe increase in volume and frequency of requests for paperwork , ex: doctor’s note , letters , sick notes , copy of test results , records requests etc.
– Please kindly allow adequate time for completion of any requests
– For the average family doctor and our office , this all take about 50 % or half of our workweek. This is 20 hours a week !

* This is due to systemic healthcare system issues

Please consider asking your elected official / local MP what their plans are for :
1.) Reducing this administrative burden on family doctors , to allow more time for direct patient care.
2.) Plans for more updated Family Practice Models that reflect on the current healthcare system environment
3.) Assistance of Family Doctor’s increased overhead costs to run a Practice , increased inflation etc.
4.) Creation of a central referral system for more efficient referral system
5.) Reducing wait times for tests , imaging and specialty care

Please check this section in the future before contacting us , as you may be able to find the answer to your question here. You may be referred here to this section of the website for answers to any FAQs.

fREQUENTLY ASKED QUESTIONS (faqS)

Here are some of our frequently asked questions

# 1. My requisition is lost / expired / misplaced / damaged, I want to request a new one

Please click on the records request button down below to request a new one. Replacement reqs are not covered, and there is a fee. You must provide some basic information about the request such as : if its a lab req / imaging req etc. in the online OCEAN request form , and send $ 30 e-transfer to the e-transfer email indicated on the instructions. If no e-transfer is received for the request , the file will be closed, and a new request must be made again with e-transfer for the file to be opened again.

# 2. I want to request a copy of my labs results / test results.

Please kindly consider obtaining a Lifelabs or Dynacare annual subscription , which would give access to your lab results. If this is a request for imaging test , please kindly try to first ask the imaging place if they can send you a copy directly to you electronically. To request your results from our office , there is a $ 30 fee for each and every request. This is not a covered service. You must provide some basic information about the request such as : if its a lab test results or imaging test result etc. in the online OCEAN request form , and send $ 30 e-transfer to the e-transfer email indicated on the instructions. If no e-transfer is received for the request , the file will be closed, and a new request must be made again with e-transfer for the file to be opened again.

# 3 I want to request a copy of my vaccine records from my chart

Please check first if you have a yellow vaccine card , as in many cases that would usually be accepted by the requesting party. If you have lost or misplaced it , or it has been damaged , then you may request an electronic copy from our office. Please click on the records request down below to make the request. A $ 30 e-transfer is required, as this is a records request.
You must provide some basic information about the request such as ‘vaccine records’ in the online OCEAN request form , and send $ 30 e-transfer to the e-transfer email indicated on the instructions. If no e-transfer is received for the request , the file will be closed , and a new request must be made again with e-transfer for the file to be opened again.

# 4. I would like to make a request for the doctor to fill out some paperwork.

Please note that in Ontario, some services including some types of paperwork may NOT be covered. The fee that we charge is according to the Ontario Medical Association fees guide for the most current year. Larger more complex form’s prices are according to the amount of time required to complete them. Please kindly upload a copy of the paperwork , preferably in a PDF format through OCEAN , by clicking on the secure document submission button on our website below. We can then contact you when possible to let you know the fee and arrange an appointment if its required. Pre-payment is required before the start time of the apt via e-transfer.

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At Aurora Parkway Medical we provide evidence-based comprehensive primary care, and preventative care for all ages, including newborns, adolescents, and adults.